When water is reaching your foundation from the outside — through poor grading, a failed membrane, or saturated soil — the fix belongs outside too, not just inside masking the symptom.
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What "specialized" actually means for exterior waterproofing at our company — not a marketing word, a set of specific practices.
Certification covers grading assessment, drainage board installation, and rubberized membrane application to manufacturer spec.
Initial exterior assessments, which require walking the full property perimeter, are typically scheduled within a few days.
Quotes break out excavation linear footage, membrane material, footing drain installation, and backfill/regrading separately, in writing.
Drainage board installed over the membrane channels water down to the footing drain rather than letting hydrostatic pressure build against the wall.
Each service below is scoped specifically to exterior waterproofing, not a generic waterproofing menu with the name swapped in.
Drainage board goes over the membrane to create a channel for water to travel down to the footing drain instead of pressing against the wall. This is the most thorough exterior fix available and typically carries the longest service life of any waterproofing method.
A footing drain intercepts groundwater at the base of the foundation and carries it away via gravity or a connected sump system before it can build pressure against the wall.
Soil that slopes toward the foundation instead of away from it sends every rainfall straight at your basement wall, regardless of how good the membrane below is.
We install window well drains tied into the footing drain system, plus a clear cover to reduce debris accumulation.
Sealing from the exterior addresses hydrostatic pressure at the point of entry rather than relying solely on an interior injection to manage it after the fact.
Four steps, start to finish — from your call to a backfilled, regraded foundation wall.
Photos of the affected exterior area, texted ahead of the visit, help the technician plan equipment needs before arriving.
You'll get a text confirmation with an arrival window and any documents needed, like utility locate authorization.
A full grading and drainage evaluation identifies whether the fix needs full excavation, footing drain repair, or grading correction alone.
Excavation sites are backfilled, compacted, and regraded to proper slope before the crew leaves, with landscaping restoration included where disturbed.
Real feedback from Chapel Hill-area customers who called us for exterior waterproofing.
"They found our footing drain had completely collapsed after thirty years — explains why the interior fixes never fully worked before."
"Regraded the whole side yard and extended our downspouts as part of the job. Haven't seen water against that wall since."
"Excavation crew was careful with our landscaping and put everything back better than it was before."
"Appreciated that they explained why interior injection alone wasn't going to solve our specific problem before recommending exterior work."
High-intent questions we hear most often about exterior waterproofing in Chapel Hill, NC.
Our exterior waterproofing crews cover Chapel Hill and the surrounding Chapel Hill, NC service area, with regional dispatch keeping response times tight regardless of which part of the footprint you're in.
Because exterior work requires excavation crews, coverage is more regional than interior services — worth confirming by phone either way.
Notice: Arrow Tight Waterproofing is a free referral service designed to assist homeowners and businesses in connecting with independent local contractors. All contractors and service technicians are independent and Arrow Tight Waterproofing does not warrant or guarantee any work performed. It is the responsibility of the customer to verify that the hired contractor furnishes the necessary license and insurance required for the work being performed. All calls are routed to independent local service providers.
